PRIVACY POLICY

At Florida Everglades Equestrian Center, we are committed to protecting the privacy and confidentiality of our customers' personal information. This Privacy Policy outlines the types of data we collect, why it's collected, how it's used, and the measures we take to safeguard it.

1. Information We Collect:

Personal Information: When you book a lesson or interact with our facility, we may collect personal information such as your name, contact details, and payment information.
Riding Experience: We may also collect information about your riding experience and preferences to tailor our services to your needs.

2. Why We Collect Your Data:

To Provide Services: We collect your personal information to facilitate lesson bookings, communicate with you regarding your bookings, and provide you with the best possible riding experience.
Safety and Security: Information about your riding experience helps us assign suitable horses and instructors to ensure your safety during lessons.
Website Improvement: We collect website usage data to analyze trends, track user interactions, and enhance the functionality and usability of our website.

3. How We Use Your Data:

Personalization: We use the information you provide to personalize your experience and tailor our services to your individual preferences.
Communication: We may use your contact information to send you important updates, confirmations, or promotional offers related to our services.
Analysis: We may analyze aggregated data to gain insights into customer preferences and improve our services.

4. Data Protection Measures:

Security: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Confidentiality: Our staff are trained to handle personal information with care and confidentiality, and access to customer data is restricted to authorized personnel only.

5. Sharing Your Data:

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your data with trusted service providers who assist us in operating our business, such as payment processors or booking platforms.

6. Your Rights:

You have the right to access, update, or delete your personal information. If you would like to exercise these rights or have any questions about our privacy practices, please contact us using the information provided below.

7. Changes to This Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at floridaeveqcenter@gmail.com or Tel: 239-221-4372.

By booking a lesson or using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Thank you for trusting Florida Everglades Equestrian Center with your personal information. We are committed to safeguarding your privacy and providing you with a safe and enjoyable riding experience.